The shipping charge is dependent on the weight of the item & the destination the item is being sent to. We use Royal Mail, DHL, City Link and Parcel Force as our couriers.
Also some of our products are Fulfilled By Amazon. (FBA)
In the event that you need to return an item please follow the steps below:
* To return an item please contact us either via phone or email
* Subject: RETURNS
* Please return item within 10 Days of receipt
* We advise you to return the item via signed for delivery, we cannot be held liable if the item is lost in the post
* Customer will have to pay the return charges
* Admin charge may apply, this would depend on the price of the bag, most of the time no admin fee
* PLEASE STATE YOUR:
DATE THE ITEM WAS PURCHASED,
and if the item had been purchased through web-site, ebay, Amazon or e-directory etc.
This will speed up the process,
* Send all returns to :-
10 Barlow Road
NATIONAL WORKS, 1ST FLOOR,
LUTON ST, OFF WEST LANE,
KEIGHLEY, WEST YORKSHIRE,
For international Customer,
Goods cannot be shipped out until full postage is paid, when ordering please selected the international delivery option or DHL Europe.